Technical Support Engineer Customer Service | Pune, India

Technical Support Engineer

Customer Service | Pune, India 

The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience that addresses the needs of the customer in all stages of the customer service life-cycle within Qualys.

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions. Customer relationship building and teamwork are key success criteria for this role.

The TSE will provide support via phone, email, and WebEx for Vulnerability Management, PCI, Policy Compliance, Web Application Scanning, API, Malware and future new services as needed. We are looking for strong, passionate, and self-motivated technical individuals that have the desire and capability to think on their feet and work on complex problems. The Technical Support Engineer acts as the main point of contact regarding technical issues, and will work closely with Engineering and QA teams to facilitate feedback.

Qualifications

The ideal candidate will have a strong networking background and have at least 4 years previous experience in a technical support role and must be able to adapt quickly to any technical challenge. You must have strong Windows knowledge and/or solid Linux/Unix skills. Must be passionate about security, candidates with CISSP/CEH or equivalent are preferred. An understanding of network services and how they work from a protocol/configuration level with applications such as Apache/IIS is an advantage as well as Windows AD security administration.

This role would suit an individual who welcomes a challenging startup environment, enjoys providing world class support and is technically motivated.

•    4+ years of experience in a technical support role
•    Windows, Unix/Linux experience
•    Working knowledge of TCP/IP, DNS, DHCP
•    LAN/WAN infrastructures
•    Common OS services
•    Understanding of Routers/switches, VLANS, IP Addresses
•    Basic knowledge of firewall, Intrusion Detection System Brands & technologies, and Vulnerability Network Scanners (Nessus, nmap, Cybercop, ISS Internet Scanner)
•    Packet sniffers, tools like Tcpdump and wireshark
•    Windows AD authentication and security
•    Knowledge of Samba/AD integration, CIFS, DNS, ACL, server/client configuration
•    Previous API support and Regex knowledge is a plus.
•    Strong customer orientation and possess an excellent work ethic.
•    Outstanding troubleshooting and analytical skills
•    Excellent written and verbal communication skills
•    CCNA, MCSE, CISSP, and CEH highly desirable
•    Bilingual candidates highly desirable (Spanish, French, German, Chinese, Portuguese)
•    Bachelor of Science, preferably with a major in Computer Science or equivalent experience
•    Willingness to work in rotational shifts along with Night shifts

EEO Employer/Vet/Disabled


https://www.qualys.com/careers/?jvi=o9QP2fwA,Job


Regards,

Aniket Bhosale :)

Honeywell Hiring Freshers As Graduate Trainee On Apr 2016 @ Pune

GBO - Graduate trainee

Requisition ID : 00307204

Description

1. Service Contract bookings and amendments  Book all service contracts on SAP & FX (Warranty and Intracompany)

 Book additions, deductions, escalations and terminations in relation to service contracts in line with scorecard targets and expectations

 Deal with any contract changes requests such as bill to/sold to/billing frequency requests/PO updates

2. Invoicing & Credit and Rebill  Generate invoices for SPOT and quotes orders

 Process credits and rebills as per the need

3. Requisitions  Order material/service for direct and indirect business and co-ordinate with buyer for PO and expediting the delivery

4. New Order Bookings and Change order  Book new orders as per the information received

 Process change order as per the information received

5. Timesheets  Enter times for the technicians as per the information received

Professional Skills:

1) Strong written and verbal communication in English.

2) Support Regional HBS business on SAP transactions and reporting.

3) Experience in working in a Team to achieve common goals and SLA’S

4) High Orientation towards Customer Service culture

Qualifications

Graduate with minimum (B.Com/BA/BSc). No Post Graduates or MBA’s

Job : Customer/Product Support

Primary Location : IND-MH-Pune

Education Level : Bachelor's Degree

Shift : Day Job

Travel : No

Relocation Available: No

SBG: ACS

University Relations Requisition: No

https://honeywell.taleo.net/careersection/9/jobdetail.ftl?lang=en&job=2155027

Regards,

Aniket Bhosale :)

Qualys Technical Support Engineer

Technical Support Engineer

Customer Service | Pune, India 


EEO Employer/Vet/DisabledThe Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience that addresses the needs of the customer in all stages of the customer service life-cycle within Qualys.

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions. Customer relationship building and teamwork are key success criteria for this role.

The TSE will provide support via phone, email, and WebEx for Vulnerability Management, PCI, Policy Compliance, Web Application Scanning, API, Malware and future new services as needed. We are looking for strong, passionate, and self-motivated technical individuals that have the desire and capability to think on their feet and work on complex problems. The Technical Support Engineer acts as the main point of contact regarding technical issues, and will work closely with Engineering and QA teams to facilitate feedback.

Qualifications

The ideal candidate will have a strong networking background and have at least 4 years previous experience in a technical support role and must be able to adapt quickly to any technical challenge. You must have strong Windows knowledge and/or solid Linux/Unix skills. Must be passionate about security, candidates with CISSP/CEH or equivalent are preferred. An understanding of network services and how they work from a protocol/configuration level with applications such as Apache/IIS is an advantage as well as Windows AD security administration.

This role would suit an individual who welcomes a challenging startup environment, enjoys providing world class support and is technically motivated.

•    4+ years of experience in a technical support role
•    Windows, Unix/Linux experience
•    Working knowledge of TCP/IP, DNS, DHCP
•    LAN/WAN infrastructures
•    Common OS services
•    Understanding of Routers/switches, VLANS, IP Addresses
•    Basic knowledge of firewall, Intrusion Detection System Brands & technologies, and Vulnerability Network Scanners (Nessus, nmap, Cybercop, ISS Internet Scanner)
•    Packet sniffers, tools like Tcpdump and wireshark
•    Windows AD authentication and security
•    Knowledge of Samba/AD integration, CIFS, DNS, ACL, server/client configuration
•    Previous API support and Regex knowledge is a plus.
•    Strong customer orientation and possess an excellent work ethic.
•    Outstanding troubleshooting and analytical skills
•    Excellent written and verbal communication skills
•    CCNA, MCSE, CISSP, and CEH highly desirable
•    Bilingual candidates highly desirable (Spanish, French, German, Chinese, Portuguese)
•    Bachelor of Science, preferably with a major in Computer Science or equivalent experience
•    Willingness to work in rotational shifts along with Night shifts

https://www.qualys.com/careers/?jvi=o9QP2fwA,Job

Regards,

Aniket Bhosale :)

Company Name: Cisco Systems Job Position: Software Development Engineer Qualification: Graduate Degree (BE/Btech/ME/MTech/MCA)

Company Name: Cisco Systems

Job Position: Software Development Engineer

Qualification: Graduate Degree (BE/Btech/ME/MTech/MCA)

Job Location: India

Job Category: Software Job

Last Date: ASAP

Experience Required: Fresher

Salary: As per the Industry

How to Apply:  https://jobs.cisco.com/job/Bangalore-Manager%2C-Software-Development/333398700/

About Company: Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. At Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success.

Website: www.cisco.com

Note:
We are looking for an experience Software Engineering Manager to lead the design, development and support of significant parts of our wireless LAN controller product line.

The person will oversee an exceptional group of engineers with a strong team-oriented culture.

The role will have extensive experience with all facets of the software development lifecycle and will provide technical leadership in driving the design and implementation of extremely large distributed systems.

The person should be an experienced manager, technically solid and hands-on, with an innovative spirit who can wear many hats.

Strong Linux and networking background including L2-L4 technologies, understanding the challenges in distributed systems will be desired. Wireless experience is an added advantage

Communication has to be excellent both verbal and written.

Regards,

Aniket Bhosale 

Company Name: Qualys Job Position: Software Engineer Qualification: Graduate Degree (BE/Btech/ME/MTech/MCA) Job Location: Pune

Company Name: Qualys

Job Position: Software Engineer

Qualification: Graduate Degree (BE/Btech/ME/MTech/MCA)

Job Location: Pune

Job Category: Software Fresher Job

Last Date: ASAP

Experience Required: Fresher

Salary: As per the Industry

How to Apply: https://www.qualys.com/careers/?nl=1&jvi=oJcaYfwN%2CJob&jv

About Company: The Qualys Cloud Platform and integrated suite of solutions helps businesses simplify security operations and lower the cost of compliance by delivering critical security intelligence on demand and automating the full spectrum of auditing, compliance and protection for IT systems and web applications.

Website: www.qualys.com

Note:
You will be in charge of the design and the implementation of core QualysGuard components based on Java backend services and Javascript framework

Collaborate with your team members and work with engineering and marketing teams to understand customer requirements and design the next product features

We look forward to learning with you how to comply with today's standards regarding programming and web standards, in order to enhance our development processes and forecast the future of our solution

Performance, scalability, and security will be your primary goals for delivering first-rate application to our customers.

You have already delivered Web based applications using Java and/or Javascript languages

You are highly experienced with Hibernate Java persistence layer solution

Communication has to be excellent both verbal and written

Regards,

Aniket Bhosale :)

Urgently required PHP, Java & Embedded Developer with 0-2 years of experience for Mumbai Location..

Urgently required PHP, Java & Embedded Developer with 0-2 years of experience for Mumbai Location..

1. PHP Developer

Qualification: Bachelor's Degree is necessary

Experience: 0-2 Years

Preferred skills:

Must have good knowledge in hypertext mark-up language five(HTML5), CSS 3, Ajax, Query, C, PHP, MySQL, PHP frameworks
(Code engnitor, Yii, Zend, etc) a plus.
Must have proficiency in Word Press and Magento,Joomla.
Responsible for front and rear development of internet sites.
Chargeable for the event and maintenance of custom php Drupal modules.
Responsible for troubleshooting and fixing errors in code
Must be a self-starter and must be able to work severally.
Should be smart and active.
Must be a superb team member yet as should be ready to work singly.
Immediate joining.

Send your Resumes on hr@xcodesofts.com or directly walk-in on below address for Interview process

Date: 04-04-2016 To 07-04-2016

Time: 11 AM to 4 PM

Venue: - 407, New Udhyog Mandir(2), 4th Floor Mogal Lane, Mahim, West Mumbai - 400016.

Contact Person: Mr. Deepak Shelar

Tel No: 9890077818

Regards,

Aniket Bhosale

We are hiring for Eton PunePlacement Drive for Eton @ GDP Techpro Authorised training center of TCS-ION

Placement Drive for Eton @ GDP Techpro Authorised training center of TCS-ION

Dear candidates ,

We are hiring for Eton Pune.

Job Description:-Positions are in area of Data Center, Technology Support, Quality assurance and Infrastructure Management.

Criteria:-
Stream :- BCA/BCS/ BSC CS/BSC IT

YOP :- 2015 passout only.

Percentage :- 60% throughout no live backlogs

Work Location: PunePune

Interested candidates

https://docs.google.com/forms/d/1Pl5W5Cu0ICa-GhZBmqkMysxtKeo3OfCPEqzxy8nXcTE/viewformviewform

Regards,

Aniket Bhosale