Allscripts India Pvt Limited is hiring Technical Support Consultant  Work Experience 0 - 2 yrs Level Junior - Executive, Assistant  Job Function Operations/Customer Service, Customer Service (Voice), Customer Service (Web),Operations, Technical Support, OperationsOthers Vacancies Not Specified  Industry IT-Software  Job Location Pune  Educational Qualification BCA/BCS, B.Sc, B.E./B.Tech, MCA/PGDCA, MCM/MCS Salary Not Specified Key Skills Technical Support, Troubleshooting, Customer Support Job Description Candidate should have Associate`s or Bachelor`s degree in Computer Science/ IT or equivalent, with 0 - 2 years experience with a demonstrated competence in functional or technical troubleshooting of the assigned products. Professional Certification such as MCITP or MCP preferred Travel: Minimal Travel may be required Work Arrangements: Able and willing to work on shifts or to be on an after hours beeper rotation Responsibilities: Interact with customers to help troubleshoot and resolve highly complex product problems or issues Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/ setup, product functionality, and bugs/ enhancements Track and document inbound support requests and ensure proper notation of customer problems or issues Stay abreast of current technology in products, design changes, and new products offered May travel to client site in order to resolve extremely complex customer and product issues   Company Info Allscripts is a leading provider of Healthcare IT, listed on the NASDAQ stock exchange (MDRX) and headquartered in Chicago, IL. Allscripts is located in eight major cities across the USA and has a total of 15 locations worldwide including India, Canada, Singapore, Australia and UK. Allscripts has more than 7,000 team members across the globe, including about 2000 team members in India working at three of our offices in Pune, Bangalore and Baroda. Allscripts offers an open, integrated portfolio of healthcare information technology solutions for hospitals, physician practices and post - acute organizations. Its vision of a connected community of health guidesAllscripts to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate collaboration and exchange of critical patient information. The Allscripts culture supports an innovative, creative and diverse workforce whose role is to ensure our clients reach their goals, and along the way to feel proud of what weve accomplished in transforming healthcare.   Address Not Mentioned Contact Number Not Mentioned E-mail Address https://apac-allscripts.icims.com/jobs/5888/associate-technical-support-consultant/job?mobile=false&width=783&height=500&bga=true&needsRedirect=false&jan1offset=330&jun1offset=330 Kindly apply from the above given link.. You would be redirected to employers online database!