Data Operations Associate
Pune, India
Do you thrive on building things from the ground up? Do you constantly think of ways to do things better, work smarter, and – most importantly – help people more efficiently?
Join Zocdoc as a Data Operations Associate! In this role, you’ll research information on healthcare professionals and institutions to build and update one of the largest databases in the healthcare industry worldwide. You’ll primarily use the Internet and learn in-house tools to collect information on medical professionals and institutions such as, their names, addresses, other contact information, affiliations, board certifications, awards and recognitions etc.
What you’ll do:
- Receive adequate training on work tools and process workflow to have sound knowledge and understanding of both
- Meet or exceed metric goals for both productivity and accuracy
- Ensure high-quality data collection using available search tools and applications
- Daily reporting of work done in the available reporting tools
- Promptly communicate any glitches, impediments in the process workflow to team head and respond to emails in an appropriate and timely manner
- Be aware of the latest guidelines and policies impacting work
- Participate in and develop projects and processes focusing on data-integrity and workflow solutions
What’s required?
- A Bachelor’s degree from a top tier institution (minimum of 60% in 10th/12th/graduation)
- 0-2 years of work experience
- Proficiency in MS Excel, MS Word, and Internet search
- Excellent verbal and written communication skills in English
- Ability to learn quickly and readily adapt to change
- Strong analytical skills, attention to detail and sharp focus
- Strong interpersonal and team skills, but still be able to work independently to accomplish team goals
What you’ll get:
- An incredible team of smart and supportive people
- The opportunity to build a career in operations and project management
- A competitive compensation package, including attractive medical insurance
- Amazing perks – think catered lunch every day, Ping Pong, etc.
- The chance to create a better healthcare experience for millions of patients!
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